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Our lending system offers a comprehensive solution that integrates both digital and face-to-face signature lending options. It provides users a survey facility and ensures clear communications to the customers through Key Facts Documents, arrears letters, and customer service correspondence.
The system allows for the generation of detailed borrowing statements and consecutive lending permissions. For enhanced support, it includes a voice recording option and a secure document library for storing your AML and agreement proofs, a one stop shop for demonstrable evidence-based lending. The system enables the sending of CPAs and payment links with custom messages.
Our bespoke collections app empowers field staff to operate with speed, accuracy, and full connectivity. As they visit customers, they can effortlessly log repayments, capture complaints, record reasons for missed payments, and flag any vulnerabilities — all from their device. Each entry syncs automatically with the central CRM, removing the need for manual updates and ensuring records are always accurate and current.
Our CRM provides you with your Pay-in numbers every week and a complete overview of your business including P&L, balance sheet and reporting tools. All of our software (Digital Lending and Collections app) links to your CRM so there is no manual input required.
With more and more customers paying by remote payment. It is essential that you provide a remote service to your customer too, The Handy Digital Portal is a fantastic tool in which your customer can keep track of their balance, repayments, apply for their next loan and much much more…. A much improved demonstrable consumer duty outcome.
