Our solution delivered a major operational transformation. The company now benefits from a fully digital, streamlined workflow that eliminates the inefficiencies of their previous paper-based system.
This has led to enhanced compliance, faster turnaround times, and a substantial reduction in admin workload. As a result, the business now operates more efficiently, with greater accuracy and accountability across the board.
We developed a mobile app for drivers in the field. Drivers can now view job details, collect on-site signatures, and instantly submit documentation from their devices.
This real-time connectivity between field and office has streamlined the entire process, eliminated paperwork errors, and significantly reduced the time spent chasing missing data—ultimately saving time and boosting productivity.
AIIR’s CRM system empowers office staff with direct, efficient communication to drivers out in the field. Through the Drivers section, admins can instantly see which job each driver is assigned to, monitor the live status of that job, and track progress in real time. Each driver profile is linked to their active tasks, compliance ratings, and contact information, making it easy to manage operations at a glance.
Staff can send essential documents—like Waste Transfer Notes or consignment sheets—directly to drivers via email, or initiate a WhatsApp message from within the dashboard for rapid, on-the-go updates. This seamless connectivity reduces delays, boosts response times, and ensures both field and office teams are always aligned.
